Risk Management
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Frequently Asked Questions about Whistleblower Retaliation

  1. How will the CSU or the University address allegations of retaliation against whistleblowers?
  2. What acts may be considered “retaliation” against a whistleblower?
  3. Who can make a whistleblower retaliation complaint?
  4. Where can I file a complaint?
  5. How do I choose where to make a complaint?
  6. Will my complaint be held in confidence?
  7. Does my complaint have to be in writing?
  8. What are the required elements of a complaint?
  9. Is there a deadline for making a complaint?
  10. What happens after I make a complaint?
  11. How can I help the investigation?
  12. How long will the investigation take?
  13. Who determines if my complaint is valid?
  14. Will I be informed of the outcome?
  15. Where can I go with questions?

1. How will the CSU or the University address allegations of retaliation against whistleblowers?

The CSU’s procedure for addressing allegations of retaliation for making a protected disclosure under California’s Whistleblower Protection Act is set forth in Executive Order 822. Certain reporting requirements mandated by Executive Order 822 are set forth in President’s Directive No. 14.

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2. What acts may be considered “retaliation” against a whistleblower?

“Retaliation” refers to the direct or indirect use or attempted use by an employee of his/her official authority or influence for the purpose of intimidating, threatening, coercing, commanding, or attempting to intimidate, threaten, coerce, or command any employee or applicant for employment for the purpose of interfering with that person’s rights under the California Whistleblower Protection Act and CSU Executive Order 929. If linked to making a protected disclosure, examples of retaliation may include:

  • Denial of adequate time or staff to perform duties
  • Frequent changes in staff
  • Frequent and undesirable changes in work location
  • Refusal to assign meaningful work
  • Unwarranted or unsubstantiated letters of reprimand or performance evaluations
  • Demotion
  • Transfer
  • Reductions in pay or other benefits
  • Denial of employment or promotion
  • Suspension
  • Termination

“Use of his/her official authority or influence” includes promising to confer, or conferring, any benefit; effecting, or threatening to effect, any reprisal; or taking, or directing others to take, or recommending, processing, or approving, any personnel action, including, but not limit to appointment, promotion, transfer, assignment, performance evaluation, suspension, or other disciplinary action.

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3. Who can make a whistleblower retaliation complaint?

CSU employees or applicants for employment who have made a protected disclosure under EO 929 or directly to with the State Auditor and who believe they have been retaliated against for making that disclosure may file a complaint for whistleblower retaliation under EO 822.

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4. Where can I file a complaint?

You may file a complaint with the CSU’s Vice Chancellor of Human Resources, Jackie McClain, or the University’s Director of University Risk Management, John Beisner. If you submit a complaint to your manager or supervisor, they are required under President’s Directive No. 14 to promptly forward that complaint to the Director of University Risk Management, who will in turn forward the complaint directly to the Vice Chancellor of Human Resources.

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5. How do I choose where to make a complaint?

You should make your complaint to the office with whom you feel most comfortable.

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6. Will my complaint be held in confidence?

Your complaint and any investigation will be shared only with those individuals who have a legitimate business reason to know.

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7. Does my complaint have to be in writing?

Yes.

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8. What are the required elements of a complaint?

Complaints must be in writing and be addressed or directed to the Vice Chancellor of Human Resources. If the written complaint does not include all of the following information, it may be rejected as inadequate:

  1. A. The name and mailing address of the individual complainting whistleblower retaliation, his/her working title, or position applied for if the individual was an applicant for employment.
  2. A detailed description of the specific actions that constituted the alleged improper governmental activity or significant threat to health or safety, including name(s) and title(s) of the University employee(s) or official(s) allegedly engaged in the improper governmental activity or responsible for the health or safety condition.
  3. The name(s) of the University official or other state employee(s) to whom the improper governmental activity was reported, and the date and manner of the disclosure.
  4. A description of the specific actions taken that constituted the alleged actual or attempted whistleblower retaliation, including the date or dates of such actions, and the names and titles of the University officials who allegedly took the retaliatory actions, and an explanation of the reasons why those actions were in retaliation for making a protected disclosure.
  5. A signed and dated statement under penalty of perjury that the contents of the complaint are true or are believed to be true.

Any employee or applicant considering making a disclosure under EO 822 should review Section V of the Executive Order.

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9. Is there a deadline for making a complaint?

Yes. Complaints must be filed within twelve months of the alleged act of or attempted whistleblower retaliation.

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10. What happens after I make a complaint?

Regardless of where the complaint is filed, the Vice Chancellor of Human Resources will determine whether CO staff, the campus or an external investigator will investigate the complaint of whistleblower retaliation.

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11. How can I help the investigation?

Tell the truth. In addition, you can provide as much factual information and evidence as possible to allow the investigation to proceed. However, do not obtain any documents for which you do not have a right of access and do not conduct your own investigation. You should prepare yourself to be interviewed and to provide all information you know about the allegations you raised. You are required under Executive Order 822 to fully cooperate with the investigation.

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12. How long will the investigation take?

In accordance with Executive Order 822, the assigned investigator will transmit a written report to the Vice Chancellor of Human Resources within 60 working days after you have filed your complaint. The Vice Chancellor of Human Resources will transmit a summary and conclusion of the report to you within 10 working days.

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13. Who determines if my complaint is valid?

The Vice Chancellor of Human Resources at the Chancellor’s Office.

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14. Will I be informed of the outcome?

In most cases you will be informed of the outcome of your complaint no later than eighteen months from the date the complaint was field.

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15. Where can I go with questions?

Contact Pat Carroll, the University’s Counsel, or John Beisner, the University’s Director of Risk Management, with any questions you may have.

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DISCLAIMER

These responses are for informational purposes only. If there is a conflict between these responses and the text of Executive Order 822, then the text in the Executive Order is controlling and should be relied upon.

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